ChatGPT's Popularity Declines as Users Discover Limitations

Shahid Maqbool

By Shahid Maqbool
On Jul 20, 2023

ChatGPT's Popularity Declines as Users Discover Limitations

Key Takeaways

  • ChatGPT's popularity declines as users discover limitations.

  • Users perceive a decline in ChatGPT's quality and intelligence.

  • OpenAI suggests increased flaws due to higher usage.

ChatGPT, the AI chatbot developed by OpenAI, which initially gained immense popularity since its launch in late 2022, is currently facing a decline in its initial appeal.

Recent data suggests that there is a decrease in the usage and interest surrounding ChatGPT, which has raised concerns among long-term users on social media and developer forums.

These users report perceiving a decline in the quality of ChatGPT's responses compared to a few weeks ago.

Users have described the chatbot as appearing "lazier," "dumber," "less intelligent," and more prone to errors or nonsensical answers.

However, OpenAI refutes any intentional downgrading of ChatGPT, stating that each new version is intended to be an improvement.

OpenAI speculates that the increase in flaws encountered by users may be a consequence of increased usage, which exposes the limitations of the system.

Transitioning from Accuracy to Imperfections

In the earlier part of this year, OpenAI's GPT-4 AI model received significant recognition for its remarkable abilities, despite its slower speed and higher cost compared to other models.

One of the distinguishing features of GPT-4 was its capability to comprehend both images and text, setting it apart as the most advanced AI system at that time.

There is speculation that rather than developing a single massive GPT-4 model, OpenAI is pursuing a different approach. They might be creating multiple smaller GPT-4 models, each focusing on a specific topic or task.

This approach, known as a Mixture of Experts (MOE), would help reduce the computational costs associated with running a large-scale model while still providing similar capabilities to a single massive model.

By dividing GPT-4 into specialized smaller models, each concentrating on narrow tasks, OpenAI could leverage the advantages of a large language model without bearing excessive costs.

What is OpenAI's Response on This Matter?

After receiving complaints about GPT-4, Peter Welinder - VP of Products at OpenAI - came to the model's defence on Twitter.

Welinder proposed that users may perceive GPT-4 as having declined in quality compared to before due to its increased usage, which has brought previously unnoticed issues to light.

Welinder tweet on GPT-4 quality decline

He stressed that every new version of the GPT-4 model is designed to be more intelligent than its previous iteration.

The perceived decline in ChatGPT's capabilities aligns with a measurable decrease in website traffic and downloads.

The data from Similarweb indicates a decrease of around 10% in global website visits in June compared to May.

 Data from Similarweb on ChatGPT traffic decline

This decline in usage implies a possible reduction in users' initial enthusiasm for AI chatbots.

As users interact more with AI chatbots, they become more aware of their limitations, leading to decreased interest and engagement with AI chatbot platforms like ChatGPT.

Users may realize that AI chatbots are not as advanced as they initially believed, resulting in diminished enthusiasm over time.

There could be other factors contributing to the decreased usage as well. For example, the conclusion of the academic year may result in fewer users interacting with AI chatbots.

Additionally, concerns about regulations surrounding AI technology might also play a role in declining usage.


The perceived decline in ChatGPT's capabilities and the decrease in usage indicate that users are becoming more aware of the limitations of AI chatbots.

This suggests that users' expectations may have been initially inflated, and as they interact more with the technology, they are realizing its current shortcomings.

It also implies that AI chatbots still have a long way to go in terms of achieving human-like intelligence and responsiveness.

However, despite falling short of some people's expectations, ChatGPT represents a significant advancement in natural language processing.

It serves as a testament to the progress made in the field of AI and highlights the potential for further development in creating more advanced conversational agents.

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